Effective Date: March 6, 2025
DALIA SOLUTIONS LLC
Website: www.daliasolutionsllc.shop

At DALIA SOLUTIONS LLC (“Company,” “we,” “our,” or “us”), customer satisfaction is our priority. This Refund Policy outlines the terms and conditions regarding refunds for home warranty services purchased through our Website (www.daliasolutionsllc.shop). By using our services, you agree to the terms of this Refund Policy.

1. REFUND ELIGIBILITY

Refunds may be considered under the following conditions:

  • The request is made within 3 days of the original purchase date.

  • The customer has not yet been transferred to our service partner, First American Home Warranty Corporation.

  • No claims have been filed under the home warranty plan.

Once a customer’s details have been transferred to First American Home Warranty Corporation, all refund requests must be directed to them according to their refund policy.

2. NON-REFUNDABLE CHARGES

The following fees are non-refundable:

  • The initial home warranty service charge after 3 days from purchase.

  • Any charges for services already rendered.

  • Processing fees associated with credit/debit card transactions.

3. REFUND PROCESS

To request a refund, customers must:

  1. Submit a written refund request via email to info@daliasolutionsllc.com within the eligible period.

  2. Provide proof of payment and the reason for the refund request.

  3. Allow 7-10 business days for processing after approval.

Refunds will be issued to the original payment method used during the purchase.

4. LATE OR MISSING REFUNDS

If a refund has been approved but not received within the expected time frame, please:

  • Check with your bank or credit card provider, as processing times may vary.

  • Contact us at info@daliasolutionsllc.com if further assistance is needed.

5. CHANGES TO THIS POLICY

We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with an updated effective date.

6. CONTACT US

For refund-related inquiries, please contact:

By purchasing our services, you acknowledge that you have read and agreed to this Refund Policy.